Thankfully, though, many who have been affected by this issue have had luck with fixing it, and the following are two of the most effective methods that you can use to try and solve this issue:
Method 1: If possible, roll back your CD/DVD drive’s drivers
In some cases, users affected by this issue have been able to get rid of it by rolling back their CD/DVD drive’s drivers. However, this method has not proven to be successful in every single case as only a select few of the Windows 10 users affected by the issue have the option to roll back their CD/DVD drive’s drivers. To use this method, you need to: Right-click on the Start Menu button to open the WinX Menu. Click on Device Manager. Expand the DVD/CD-ROM drives Right-click on your CD/DVD drive and click on Properties. Navigate to the Driver If the option is present, click on Roll Back Driver. Wait for the driver to be rolled back and close the Device Manager once it has. Restart your computer and check to see whether or not the issue still persists once it boots up.
Method 2: Uninstall your computer’s CD/DVD drive
If Method 1 does not work for you, perhaps you will be able to overcome this issue by uninstalling your computer’s CD/DVD drive. If you plan on using this method, fear not as your computer will automatically reinstall its CD/DVD drive (and its drivers) soon after you have uninstalled it. Right-click on the Start Menu button to open the WinX Menu. Click on Device Manager. Expand the DVD/CD-ROM drives Right-click on your CD/DVD drive and click on Uninstall. When presented with a warning, click on OK. Wait for the device to be uninstalled and close the Device Manager once it has. Restart your computer and test whether or not it is now able to successfully read CDs and DVDs once it boots up.
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