What causes this upside down camera behavior?
After investigating the issue and looking at various user reports, it’s clear that this issue is related to an incompatibility issue. Even though ASUS and Microsoft have been working closely to eliminate driver inconsistencies on Windows 10, there are some laptop models (particularly older models) that are still encountering this problem. As of now, the only drivers that are still encountering this issue are ASUS laptops that still use the old Chicony drivers for the built-in camera.
How to fix this upside down camera behavior?
If you’re currently experiencing this odd behavior and you’re looking for a fix, this article will provide you with the troubleshooting steps. Below you have a collection of methods that other users in a similar situation have used to revert the camera in the default recording position. For the best results, please follow the potential fixes in order and work your way down until you find a method that fixes the problem.
Method 1: Installing the Creator’s Update
Fortunately, Microsoft has already addressed most instances of this driver incompatibility. Several hotfixes that address the issue have been released, but most affected users report that the front camera upside down problem was automatically resolved with the Creator’s Update. If you still haven’t applied the Creator’s Update, it’s time to do so. You can do so by following this link (here) or by following the guide down below: If you’re still dealing with the same problem, continue with the next method below.
Method 2: Finding the driver that corresponds with hardware
It turns out that Windows 10 is not that different to the way Windows XP used to operate – at least in this case. As some users have discovered, some camera modules installed in most ASUS laptops still rely heavily on Windows XP drivers. Users in a similar situation have managed to resolve the issue by using Device Manager to find a driver corresponding with the hardware ID and installing it using Device manager. Here’s a quick guide through the whole thing: If the upside-down camera behavior is still not corrected, continue down with the next method below.
Method 3: Using a third party solution
If the methods above didn’t help you to correct the upside down behavior of your built-in ASUS camera, you can also do it by using a third party solution. This might not be the ideal approach, but you might not have a choice if your laptop model is old enough that ASUS has decided to stop supporting it. The good news is, there’s one 3rd party software (ManyCam) that is free and gives you the possibility of inverting the built-in camera. Other users have used it successfully in instances where the upside down behavior could not be corrected by replacing the drivers. Here’s a quick guide on installing and using ManyCam:
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